Something broken?
Tell us directly.
No ticket queue and no call centre — the person who builds and runs this infrastructure is the person who answers you.
Write to us
The fastest way to reach a human. Use it for anything: an outage, a billing question, a new server, or something that simply looks wrong.
index@technoz.org → VPN PANELManage it yourself
Add a device, download a configuration, disable a profile or check who is connected — most private-network questions are answered in the panel itself.
Open the panel → MINECRAFTGame server help
Whitelist requests, lag on a particular route, mods and world questions for Nightmare SMP and anything else we host.
Open Minecraft → DISCORDRетпэx music
Playback trouble, a bot that will not join a channel, or an invite for your own server — start here.
Open Rетпэx →Four lines that get
it fixed faster.
Nothing formal — but these four things turn a report into a fix without a round of questions first.
What you were doing. The page or the app, and what you expected to happen instead.
When it happened. A rough time and date, with your timezone — logs are searched by time.
Which service and region. Private network, Minecraft or Rетпэx, and whether you were on Marseille, Mumbai, Calcutta, Singapore or Canton.
The exact message. A screenshot or the error text as it appeared, rather than a paraphrase.